Tag Archive for 'dvd-hating pirates'

TRSI: Fix your fucking shipping

If I’m getting a reputation for angry rantage, then I wouldn’t be surprised. Today’s subject of my ire: The Rightstuf, International. The ‘International’ part being a joke if you actually buy from them internationally. I’ve purchased stuff from them five or six times now, always large packages with a pile of stuff in them. They charge absolutely insane prices for shipping - roughly double what my usual retailer does - so I usually only bother when they’re having clearance sales.

So, what does that super-expensive shipping get you? Well, what generally happens is that they fuck around with your order for two weeks or so, then finally ship it. About ten days later you’ll get an invoice in the mail. 2-3 weeks down the track you get your box of goodies. Despite TRSI being based in Iowa or something, the box will be postmarked Malmo, Sweden. And the box will be really, really badly damaged. I don’t know what’s going on, but every box I’ve gotten from TRSI has been in an extremely poor state. The corners bashed in, the cardboard ripped… But usually they have structural integrity so I don’t really care (except for the fact I’m paying double the price for shipping that takes twice as long and apparently has handlers that play rugby with my packages).

dear god

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